Privacy Policy

Who We Are

GoThrive Technologies Ltd. (“Sellyt,” “we,” “our,” “us”) provides an AI-powered social-commerce platform that helps micro- and small-business owners turn chat conversations on WhatsApp, Instagram DM, and Facebook Messenger into verified sales.

Scope

This Policy explains how we collect, use, share, and secure your personal information when you:
  • visit sellyt.app or any sub-domain (“Site”),
  • use the Sellyt web or mobile app (“Platform”), or
  • Interact with our AI chatbots, plugins, APIs, or support channels (together, the “Services”).

By accessing any part of the Services, you consent to the practices set out below. If you disagree, please discontinue use.

Information We Collect

Category Examples How We Collect
Account Data name, business name, email, phone forms you complete
Commerce Data product listings, prices, inventory, orders, payment status data you upload or sync via third-party integrations
Chat/Message Logs customer messages, AI chatbot responses synced from Meta APIs & stored on our servers
Device & Usage IP address, browser type, pages viewed, referral URLs cookies, pixels, server logs
Payment Data last 4 digits of card, transaction IDs Paystack, Stripe, Flutterwave (we never see full card numbers)

Why We Use Your Data

  • Provide the Services – create your account, process payments, build product pages.
  • Automate Sales – feed chat data into our AI models to generate instant replies and lead scores.
  • Improve & Secure – monitor metrics, debug errors, detect fraud.
  • Marketing (Optional) – send product updates or promos. You can opt out anytime.
  • Legal/Compliance – satisfy KYC/AML, tax, and regulatory obligations.

Sharing & Disclosure

We never sell your data. We only share with:
  • Processors (cloud hosting, analytics, SMS/email providers) are under strict confidentiality.
  • Payment Partners (Paystack, Stripe, etc.) to verify and settle transactions.

Law Enforcement is legally required to protect rights, property, or safety. If we undergo a merger or acquisition, data may transfer to the successor entity with notice to you.

Cookies & Similar Tech

We use first- and third-party cookies for session management, analytics (e.g., Plausible, Google Analytics), and marketing attribution. Manage preferences in our Cookie Settings banner or your browser.

Retention

We keep data only as long as needed for the purposes above, then delete or anonymise it. Chat logs default to 24-month retention unless you delete them sooner in Settings → Data Controls.

Security

  • AES-256 encryption at rest & TLS 1.3 in transit
  • Role-based access controls & MFA for staff
  • Periodic penetration testing and SOC 2 (in progress)

Your Rights

Depending on jurisdiction, you may: access, correct, delete, export, or object to the processing of your data. Email privacy@gosellyt.com and we’ll respond within 30 days.

Children

Sellyt is not directed to children under 13. We do not knowingly collect their data. If you believe we have, contact us for deletion.

International Transfers

We host primarily in AWS eu-west-1 (Ireland). For transfers outside Nigeria/EEA, we rely on Standard Contractual Clauses or equivalent safeguards.

Changes

We’ll post any updates here and, for material changes, notify you by email or in-app notice at least 14 days before they take effect.

Contact

Data Protection Officer
GoThrive Technologies Ltd.
Address: Dr. O. linus street near nino hotel, dutse sokale dunamis junction, FCT Abuja
Email: privacy@gosellyt.com

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